Reference

ipo138 Terms & Conditions For Your Account

ipo138 Terms & Conditions explain how you open, use and protect an account across casino tables, slot rooms and sports markets.

Account accessWallet checksWithdrawal rulesPolicy contact
ipo138 ipo138 Terms & Conditions For Your Account
CLAUSE HELP

Where To Ask About Terms & Conditions

A clear contact route helps when a policy sentence affects your account or wallet status. We handle Terms & Conditions questions through live chat and the contact route shown on our site, with help available every day from 08:00 to 23:00 WIB. Include your account phone number and the relevant transaction reference, but never send a password or full wallet PIN.

Team online

Policy questions

Ask through live chat between 08:00 and 23:00 WIB when you need a clause explained before opening an account or continuing with account access.

Wallet status

Send the DANA, OVO, GoPay or QRIS reference shown in your account so we can connect a payment question with the correct policy step.

Account access

If phone verification or a sign-in check interrupts access, contact us with your registered number and device path so we can locate the issue.

DATA PRACTICES

What The Policy Says About Your Details

Terms & Conditions work alongside the practical controls used to protect your account and explain how we handle requests.

Account details

We use your registered phone and submitted account details to match access requests, phone verification and policy-related support without asking for your password.

Payment records

A DANA, OVO, GoPay, QRIS, bank transfer or virtual account reference may be retained with the account event to resolve status questions.

Cookies

Cookies can keep your session and policy settings consistent across the mobile browser path; you can adjust browser controls, though some access steps may change.

Account security

We may require phone verification before account access and can pause a request when sign-in, device or payment details do not match.

Retention requests

Ask support how a particular account or transaction record is retained, using your registered phone and reference number so we can locate the correct entry.

Policy changes

When these Terms & Conditions change, we publish the revised wording on this page and may ask you to acknowledge it before continuing.

Terms & Conditions Questions From Indonesia

These answers focus on the clauses most likely to affect an Indonesian account, from eligibility and payment ownership to data requests and policy changes. Read the full Terms & Conditions before opening an account, and contact us if your situation needs a specific answer.

They cover account creation, phone verification, sign-in, payment ownership, wallet references, withdrawals, policy changes, data handling and account closure. They also explain that access depends on local law.

Access is available where local law permits. Your account route may also depend on verification results, device checks and the payment options displayed for your account.

Yes, we may require phone verification before account access or before a sensitive account action. Use the registered number and contact support if the verification path stalls.

Use payment credentials that belong to you and check the route displayed in your account. DANA and QRIS references may be retained to match a status or withdrawal question.

We may pause a withdrawal while checking account identity, payment ownership, duplicate access or unusual activity. Send the transaction reference through support so the relevant clause can be checked.

Contact us through live chat or the site contact route from 08:00 to 23:00 WIB. Provide your registered phone and explain which account detail needs correction.

We publish revised wording on this page and may request acknowledgement before continued access. Check the page before using your account when a policy notice appears.